What is the cancellation policy for bookings?
The cancellation policy is visible at the time you made your booking or you can find it in your booking confirmation letter

Can I cancel my booking online?
Yes, you can cancel your booking online.

Is there a fee for cancelling a booking?
As per our hotel policies yes there’ll be a penalty on cancellation.

How can I cancel my booking if I made it through a third-party website or agent?
If you booked through third party agent you must contact them for cancellation and refund

Are there any penalties for cancelling a booking close to the check-in date?
Yes if the free cancellation period ends there’ll be penalty and it’s mentiond on your booking confirmation letter

Will I receive a refund if I cancel my booking?
Yes, you’ll recevie your refund.

What happens if I need to cancel my booking due to an emergency or unavoidable circumstances?
No, but you can request to waive cancellation fee

Can I change my booking instead of cancelling it completely?
As per avaialbility if we have we can amend your booking but there’ll be a price change

Do I need to provide any documentation or proof for cancellation requests?
If we need we will ask for it

How long does it take to process a cancellation and receive a refund?
The refund process will take around 14 buisness days.

Can I change my booking dates after making a reservation?
Yes you can change your booking dates but it’ll be accepted as per availability

Is there a fee for changing my booking dates?
It depends on your booking policy

Is it possible to change my booking dates if I booked through a third-party website or travel agency?
Yes, but you have to contact third party agent through whom you booked.

How far in advance do I need to request a date change?
As per our hotel policy it should be 7 days prior to arrival date

Can I change the duration of my booking along with the dates?
Yes, as per availability

What happens if there are no available rooms on the new desired dates?
You can cancel your booking with a deduction of one night payment

Are there any restrictions or limitations on changing booking dates?
Yes, It depend on your booking policy

Will changing my booking dates affect the price of my reservation?
Yes, There’ll pe a price change in changing your reservation dates

How do I initiate the process of changing my booking dates?
You can change it through your booking dashboard

Can I only change my booking dates once, or am I allowed multiple changes if needed?
You can only change once